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Articles on:CANDIDATE EXPERIENCE
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  • How to upload files in the answer for an assignment question?
    In Assignment mode tests, candidates can upload files as part of their responses. Follow these guidelines to ensure a smooth upload process: Uploading Files Click the Upload Answer button located below the question. Convert your file(s) into a ZIP file before uploading: If a single file is required, compress it into a ZIP file If multiple files are required, combine them into a single ZIP file Upload the ZIP file as your answer. This ensures all documents are suPopular
  • How does a starter code appear to the candidate solving a coding test?
    Below is how the starter code appears on the candidate's test interface while solving a coding question. Candidates can use the dropdown to switch between allowed compilers. For Python: For C: For C: (https://storage.crisp.chat/users/helpdesk/website/-/d/4/8/6/d48615b0c54f4000/imaSome readers
  • Can candidates upload multiple files at once in an Assignment mode?
    Yes, candidates can upload multiple files at once in an assignment mode. To upload multiple files the candidates has to create one  zip file of all the files clubbed together. Click "Upload Your Answer" button, select the ZIP file in which multiple files of answers are enclosed. Press OK for the answers to be uploaded.Some readers
  • What should candidates do if the test link is not opening?
    If the test link is not opening, the candidate should follow these steps in order: Do a hard refresh of the page (Ctrl + Shift + R) once. Copy the test link and try opening it in an Incognito or Private window of a different browser. Switch their internet connection — if they're on Wi-Fi, switch to a mobile hotspot, or vice versa — and refresh the page. Check that their camera, microphone, and browser are all up to date. If none of the above work, try a different device.Few readers
  • How to handle candidates with accessibility needs?
    Xobin assessments are designed to be taken on a laptop or desktop. The following guidance applies to candidates with specific accessibility needs: No Webcam Available If your assessment includes video questions but you do not have a webcam, you may skip the question if it is not in a required category. If the question is required, you will need to switch to a device with webcam and microphone capabilities to record your response. Mobile Devices Taking the assessment on a mobile pFew readers
  • How to handle camera or microphone permission issues?
    A working webcam and microphone are required for proctored assessments. On encountering permission issues, follow the steps below: Grant Permissions via Pop-Up When prompted, click Allow to grant camera and microphone access, then click Continue to proceed. If No Pop-Up Appears — Option 1 Click the lines icon on the top-left of the Chrome address bar. Toggle on Camera and Microphone access. Click Continue. If Still Not Working — Option 2Few readers
  • Can a candidate retake the assessment?
    No. Each candidate can take an assessment only once. If a candidate sees a "The test is completed" message or is being blocked from accessing the test, it means the assessment has already been attempted. To give them another attempt, re-invite them using a different email address. Refer to the guide below to learn how to invite candidates. How to Send an Assessment to a CandidateFew readers
  • What should candidates do if the page freezes?
    If the assessment page freezes or questions are loading slowly, the candidates follow these steps in order: Do a hard refresh (Ctrl + Shift + R) once. Switch their internet connection — if they're on Wi-Fi, switch to a mobile hotspot, or vice versa — and refresh the page. Copy the test link and try opening it in an Incognito window of a different browser. Check that their browser and system are up to date. If the issue persists, switch to a different device with a faster internet cFew readers
  • What does the candidate see after receiving the invite?
    Default BODY of the invite emails: "Hi <candidate's name>, &x20;of has invited you to take up an assessment. You can start the assessment by clicking here: Start Assessment Alternatively, you can use this link to access the assessment. A couple of things to keep in mind while taking the assessment: i) This invite is valid from:  till:  ii) Please take the test on your desktop, mobile phone or laptop. iii) Choose a qFew readers
  • How to handle internet disconnection during assessment?
    If the internet disconnects during the assessment, follow these steps: Do not close the browser tab. Closing the tab may affect your test progress. Switch your internet connection — if you're on Wi-Fi, switch to a mobile hotspot, or vice versa. Once reconnected, the test will resume from where you left off in the same browser session. If needed, reload the page once to resume.Few readers
  • What browser and device should candidates use?
    Recommended Browser Google Chrome is strongly recommended. Always use the latest version and open the test in an Incognito window (Ctrl + Shift + N). Before starting, clear your browser history, disable all plugins and extensions, and restart the browser. Supported BrowsersFew readers
  • What happens if a candidate closes the browser?
    If a candidate accidentally closes the browser during the assessment: Their test will not be automatically submitted unless they closed the tab after an internet disconnection and then attempted to reopen it. Reopen the browser, paste the test link, and resume the test in the same browser session. If reconnected within 30 minutes using the same browser session, they may be able to continue from where they left off.Few readers

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