• What is the notification of off-tab activity?

  When a candidate attempts to navigate away from the assessment tab, the following warning is displayed: "Warning: Do Not Navigate Away AFTER n Time(s) OF LEAVING THE PAGE YOU WILL BE DISQUALIFIED" where n counts down from 4 to 1 with each subsequent off-tab violation. If a candidate exceeds the maximum number of permitted off-tab violations, the current section will be automatically submPopular

• I did not receive the Assessment Export, Xoform Export or AI Interview Export. What can I do?

  If you haven't received your Assessment Export, Xoform Export, or AI Interview Export via email, please follow these steps to resolve the issue: Check Your Email Folders Sometimes automated reports are flagged by security filters. Please check your: Spam or Junk folders. Promotions or Updates tabs (for Gmail users). Clutter folder (for Outlook users). Refresh Your Session A stale session can occasionally interfere with data requests. Try the fFew readers

• What happens when the system (laptop/desktop) faces power shutdown during the test?

  In the event of a power failure, the candidate can re-access the assessment using the original invitation link and resume from the section they left off. All previously submitted section data and answers are saved. ||| The section timer will continue running in the background. If the section time expires before the candidate rejoins, they will be required to submit that section and proceed with the remaining sections. ||| If the candidate does not re-enter the assessment within 30 minutes,Few readers

• What happens during internet disconnection mid-test?

  If a candidate loses internet connectivity during the assessment, a pop-up will appear notifying them of the disconnection, and the timer will be automatically paused. The test will attempt to reconnect once the internet connection is restored. ||| Candidates should not refresh the page or press the back button during a disconnection. Once the connection is stable, the candidate can click Reconnect to resume the assessment from where they left off. ![](https://storage.crisp.chat/users/helFew readers