Articles on: TROUBLESHOOTING

What happens when the system (laptop/desktop) faces power shutdown during the test?

In the event of a power failure, the candidate can re-access the assessment using the original invitation link and resume from the section they left off. All previously submitted section data and answers are saved.

The section timer will continue running in the background. If the section time expires before the candidate rejoins, they will be required to submit that section and proceed with the remaining sections.If the candidate does not re-enter the assessment within 30 minutes, the session may expire.

Updated on: 06/15/2026

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