Articles on: CANDIDATE EXPERIENCE

How to handle camera or microphone permission issues?

A working webcam and microphone are required for proctored assessments. On encountering permission issues, follow the steps below:


  1. Grant Permissions via Pop-Up
  • When prompted, click Allow to grant camera and microphone access, then click Continue to proceed.


  1. If No Pop-Up Appears — Option 1
  • Click the lines icon on the top-left of the Chrome address bar.
  • Toggle on Camera and Microphone access.
  • Click Continue.


  1. If Still Not Working — Option 2
  • Manually enable camera and microphone access from the address bar.
  • Refresh the page once.


  1. Enable via Browser Settings
  • Go to Chrome Settings → Privacy and Security → Site Settings.
  • Find xobin.com and set Camera and Microphone to Allow.
  • Refresh the page.


  1. Enable via System Settings
  • If the issue persists after the above steps, go to your System Settings, locate the camera and microphone settings, and enable access for your browser.


Before starting the test:Close all apps using the camera or microphone (Zoom, Microsoft Teams, Google Meet, etc.).Ensure your webcam is at least 720p quality. Make sure your face is clearly visible with proper lighting and a plain background

Updated on: 05/14/2026

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