How to handle false-positive proctoring alerts?

1. Log In to Your Account

• Go to https://app.xobin.com/signin
• Sign in with your credentials.

2. Navigate to the Assessments Tab

• In the sidebar, click Assessments.

3. Open Reports

• Select the required assessment.
• Click Reports.

• Choose the candidate and click View report.

4. View Proctoring Logs

• Scroll to the end of the report to find Candidate Logs.
• Or, click Logs from the left sidebar for quick access. Every violation is logged along with its reasoning.
• To view only suspicious activities, enable Violations Only.

5. Unflag False-Positive Alerts

• If you believe a flagged violation was not genuine, tick the checkbox next to that violation.
• Click Unflag.

Updated on: 05/14/2026